Frequently asked questions
What is the discovery call?
A free, no-obligation 15-minute call on Microsoft Teams. Come ready to talk about 2–3 of the main issues you'd like help with, and we'll suggest next steps. Book one here.
Who do you work with?
Small businesses, including pet care companies like dog walkers and pet sitters.
Do you work remotely?
Yes. Our work is done remotely, over video calls and screen sharing. We're based in the Raleigh, NC area.
What software do you work with?
Microsoft 365, SharePoint, Google Workspace, Zapier, Make, Jotform, SiteGround, and pet care software like Time To Pet, PetSitter Plus and PetBiz, among others. If yours isn't listed, ask us.
Do you fix computers, phones or printers?
No. We focus on software setup, workflows, forms and automations, and we support the systems we build for our clients.
How much does it cost?
It depends on the project. After your discovery call, we'll tell you what we'd do and what it will cost before any work starts.
I'm already a customer. How do I get help?
Open a support ticket using the email or phone number we have on file for you.
Still have a question?
Book a free discovery call or send us a message.